With the motto “all for the benefit of customers”, Tomato is constantly evolving and changing to bring customers the best service experience. The RATER model helps businesses to analyze and improve the quality of their services. The adoption of the RATER model has helped Tomato significantly improve the quality of translation services. Overview of the [...]
Tomato Media’s quality management system is certified by ISO 9001:2015 international standard
Tomato Media Translation is currently rated as one of the leading reputable translation companies. During 5 years of operation, Tomato Media has successfully implemented thousands of projects for many large and small customers. In response to that effort, Tomato Media has been recognized as satisfying ISO 9001:2015 international standard for quality management system.
Tomato Media’s process is certified with the international standard ISO 9001: 2015
In March 2021, Tomato impressively received the ISO 9001:2015 International Standard Quality Management System certification for the field of language solutions. During 5 years of operation, Tomato Media has gradually affirmed its prestige and thus further strengthens the trust of customers when using services at Tomato Media.
Total Quality Control (TQC) is known as a multi-disciplinary – multi-field service provider in the realm of product quality, goods and services. TQC is designated as a certification and testing organization by 5 ministries, including: Ministry of Science and Technology, Ministry of Industry and Trade, Ministry of Agriculture and Rural Development, Ministry of Health and Ministry of Construction. With the vision: “TQC aims to become the leading international association organization in Vietnam specializing in providing certification services of international standards and consulting on regulations and standards of export markets.”
ISO 9001 certification for quality management system certification is an activity where a certification body assesses whether an enterprise/organization applies a quality system in accordance with the terms of ISO 9001. If the enterprise/organization meets the requirements, it will be granted an ISO 9001 certificate valid for 3 years. The most recent published version of this standard is ISO 9001:2015.
Tomato Media always strives to deserve the quality certification
After 5 years of establishment and development, Tomato is implementing more and more activities to improve the quality of its services in order to achieve the above title. Tomato Media’s translation services and workflow are all guaranteed to meet ISO standards.
Tomato Media, with its professionalism, is currently a member of many international language organizations such as: ATA (American Translator Association), ELIA (European Language Industry Association), AATI (Association of Asian Translation Industry). In order to become an official member of these associations, a company must constantly strive to implement a high-quality and professional management system in all operations. It is this dedication that has helped Tomato Media:
➽ Gather a team of enthusiastic, dedicated staff
➽ Have a disciplined professional management system
➽ Have short quoting time and timely delivery as requested by customers
➽ Have very attractive customer incentives
➽ Ensure absolute confidentiality for customers’ products
➽ …
And the result is a certificate of ISO 9001: 2015 for the service quality management system of Tomato Media. That does not simply mean pride, but also a source of motivation to help Tomato’s customers enhance their trust in the company’s reputation and service quality.
Tomato Media not only provides translation solutions, but also sets the highest goal to become a bridge between businesses and the world, helping businesses, organizations as well as individuals to expand the market and develop international business relationships in the era of globalization and integration.
Tomato Media’s mission is to provide customers with the best quality services and the most professional team, worthy of the ISO 9001:2015 certification achieved. At the same time, Tomato constantly makes efforts to improve service quality to further develop and improve trust of customers.
Tomato Media is aware of its responsibilities in its services, products, decisions and policies. After receiving ISO 9001:2015 certification, such responsibilities are even more enhanced, not only for each individual employee but also for the entire enterprise. We commit that the products and services provided to customers will achieve the utmost perfection and other intiniatives will bring positive impact on the business project of the customer.
About Tomato Media
Tomato Media is currently a leading translation agency in Vietnam, specializing in providing services for more than 100+ fields and specialties, ready to serve all customers with translation needs. The main services at Tomato Media are: notarized translation, translation and interpretation, localization services, media translation, etc. Such diversity has helped us become a leading unit in the field of language translation. With the creativity and enthusiasm of our youth, we can do things that exceed the expectations of our customers.
Tomato management representative – Ms. Bui Van Trang affirmed that: “The faster the company grows, the easier it is (for businesses) to become stagnant and inefficient. Many administrative procedures arise that will consume more time and effort than the work itself… Therefore, Tomato has wisely built departments and arranged projects. Each department streamlines human resources with quality over quantity moto, each group has a process that works best for them. That is why the company’s activities become more dynamic and effective.”
We are extremely proud and honored to receive ISO 9001:2015 certification. In order to live up to that certification and not disappoint our customers, we will maintain this model and increasingly improve service quality and optimize the process. Thank you very much for your trust in Tomato Media.
During the 5 years of establishment and development, Tomato has constantly improved management to improve the quality of service provided to customers. To gain the trust of more than 2,500 partners at home and abroad, it is impossible not to mention Tomato’s successful application of the total quality management system (TQM) to its operations. Total [...]
Honored to be among the top 126 global language service providers ranked by The Slator, Tomato Media increasingly affirms its position and reputation in the process of serving the needs of translation and interpretation for individual and corporate customers. Efforts worthy of the Top 126 The Slator LSPI 2023 Tomato Media has constantly improved its [...]
The leading news, analysis and research site for translation, localization and global language technology Slator.com has just released the Language Services Provider Index 2022 (LSPI) rankings – The world’s largest language service provider index. Accordingly, Tomato Media was honored to enter the Top 150 of this ranking. About the Slator Language Service Provider Index 2022 [...]
Tomato Media was awarded the title of “2021 Excellent Products and Services” on November 30, 2021. This is one of the many examples of Tomato’s continual efforts to improve service quality in order to provide the highest level of client satisfaction. Tomato Media received the title of “Excellent Products and Services 2021” The Hanoi Anti-counterfeiting [...]
On March 2, 2022, Tomato Media handed over the self-generating hot water stove for the Sung Thai Ethnic Minority Semi-Boarding School, Yen Minh District, Ha Giang Province. Human strength is limited but our compatriots are immortal, Tomato hopes that with this project, it can support students’ health and spirit. They will feel comfortable to study [...]
